Continuing Education Seminars, CDs, DVDs, Publications, and Online

Full-time

CMI Education Institute, a national leader in continuing education, is seeking to fill a full time Customer Service/Support Representative position, Monday – Friday 8:00 am – 5:00 pm.

Process registrations for our programs via phone, fax, mail and Internet

Answer incoming calls regarding registration, program content, continuing education credits, product orders and association memberships

Monitor and answer incoming emails and online chats

Provide technical support for accessing online registrations and online programs

We are looking for an articulate individual with:

• An associate degree or equivalent work experience in customerservice/support
• Excellent communication skills and telephone etiquette
• Strong attention to detail
• Organization and the ability to problem-solve, prioritize, and multi-task in a fast-paced, changing environment
• A positive outlook with a serious commitment to service, teamwork, and flexibility
• Computer proficiency in Microsoft Office, Microsoft Outlook, and Adobe Reader
• Must be able to demonstrate proficiency in general PC knowledge

Our company offers a competitive salary, incentive plan, 401K with employer match, health/dental/life insurance, paid vacations and holidays and long/short term disability.

Customer Service/Support Representative

E-mail: careers@pesi.com     Acceptable electronic formats: Word (.doc or .docx) or Adobe PDF (.pdf)

Until Position is Filled

Full-time

CMI Education Institute, Inc, North Campus, an Eau Claire based nonprofit organization, is a national leader in continuing education for a variety of professions (www.pesi.com). Due to continued growth, we are seeking an individual to manage and grow an existing segment of business while working within a supportive, team oriented organization.

• Strengthening current products through customer feedback and statistical analysis, primarily in the seminar planning and product development area
• Research, evaluate, promote and implement new business opportunities
• Improving marketing and advertising strategies
• Maximizing business development by identifying, testing and implementing new business opportunities
• Analyze current business and implement growth strategies
• Maintain robust general knowledge of customers, markets and business trends
• Initiate and maintain relationships with business partners
• Actively initiate and participate in project team efforts in the areas of business planning, process improvement and R&D
• Budgeting/Financial analysis
• Meet deadlines for project management

• Self motivated with a strong entrepreneurial drive
• Bachelor’s Degree and 3+ years experience in one or more areas: marketing, new business development or product development
• Ability to manage multiple tasks with great attention to detail
• Excellent problem solving skills in a challenging and fast paced environment
• Strong communication skills, written & verbal
• Intermediate to advanced computer proficiency in windows applications including Microsoft Office
• Creativity and the ability to work independently while interacting with a diverse group of professionals
• Budgeting, analysis and negotiation skills

CMI offers a salary (not commission based), semi-annual incentive plan, 401K plan with employer match, health/dental/life insurance, paid vacations and holidays and long/short term disability.

Business Manager Developer

E-mail: careers@pesi.com     Acceptable electronic formats: Word (.doc or .docx) or Adobe PDF (.pdf)

Until Position is Filled

Full-time

• Developing against third-party APIs, web services and SDKs
• Developing web applications in C#
• Working with the IT team to develop creative solutions to complex problems

• Above all, someone that loves technology and developing solutions for a broad base of users with a passion for learning
• A detail-oriented, self-directed, organized individual with creative problem solving skills and an aptitude for quick learning
• An excellent communicator that enjoys working with team members to develop solutions for the business problems that they face

• 3+ years applied experience with the .NET framework, C#, SQL Server 2005, HTML, CSS, and JavaScript
• Experience using SQL Server Management Studio, IIS 7.x, Visual Studio 2008/2010
• Proven experience working with SQL Server 2005 tables, views, and stored procedures
• Understanding of physical and logical database models
• Understanding of concepts such as web application and web server configuration
• Comfortable configuring IIS 7.x web applications and deploying to staging and production environments
• Experience, knowledge and expertise in business and systems analysis and design and project life cycle methodology; best practices and processes are also a plus

• Experience in developing in a unit testing environment
• Experience working with version control systems such as Subversion, Mercurial, and GIT

In addition to a regular 40 hour work week Monday-Friday, the position requires occasional on-call status and weekend/off-hour maintenance windows.

Our company offers a competitive salary, incentive plan, 401K with employer match, health/dental/life insurance, paid vacations and holidays and long/short term disability.

Application Developer

E-mail: careers@pesi.com     Acceptable electronic formats: Word (.doc or .docx) or Adobe PDF (.pdf)

Until Position is Filled

Full-time

We are seeking a graphic designer to join our growing company. PESI is the nation's top provider of continuing education for the mental health profession around the country. As a graphic designer for PESI you must be able to manage multiple projects ranging from brochure design to book layout.

• Maintain quality and eye for detail regardless of project size
• Ability to multi-task, problem solve and work efficiently under tight deadlines
• Communicate clearly and constructively with fellow team members and outside vendors
• Collaborate with marketing and publishing teams to create the best possible product
• Execute both creative and production work
• Understand timelines and prioritize short and long term projects
• Participate in project brain storming and critiques with graphics team

• BA/BFA in design or equivalent training
• High proficiency in Adobe Indesign, Illustrator and Photoshop
• Knowledge of Microsoft Office Excel is a plus
• Highly self motivated and confident
• Passion for design

In addition to a regular 40 hour work week Monday-Friday, the position requires occasional on-call status and weekend/off-hour maintenance windows.

Our company offers a competitive salary, incentive plan, 401K with employer match, health/dental/life insurance, paid vacations and holidays and long/short term disability.

Graphics Designer

E-mail: careers@pesi.com     Acceptable electronic formats: Word (.doc or .docx) or Adobe PDF (.pdf)

Until Position is Filled