How Therapist Can Address the Impact of High-Conflict Personality Styles

These days, one of the increasingly common challenges we face is working with clients impacted by high-conflict personality styles. Whether this manifests in relationships, workplaces, or familial dynamics, individuals facing these challenges often arrive in therapy with confusion, emotional exhaustion, and a sense of isolation. For us as clinicians, understanding and addressing these dynamics is critical to supporting our clients effectively.

Here are key considerations and strategies for you can use in your sessions:

Recognize the Nomenclature Challenge

Terms like "narcissistic abuse" or "high-conflict personality styles" are frequently used by clients who have self-educated through online resources, books, or support groups. While these terms resonate with their experiences, you may hesitate to adopt them due to their descriptive rather than diagnostic nature. A helpful alternative is introducing terminology such as "antagonistic relational stress," which frames the behavior rather than labeling individuals. Ultimately, you must balance validating your clients’ language while guiding the conversation toward evidence-based patterns and dynamics.

Psychoeducation as a Foundation

WUnderstanding high-conflict personality traits and their relational impacts is central to therapy. Traits like antagonism, emotional dysregulation, entitlement, manipulation, and lack of empathy often characterize these personality styles. Educating your clients on these patterns without necessarily diagnosing the other party can empower them to make sense of their experiences. For instance, you can describe dynamics without using terms like "narcissism," enabling clients to focus on how these behaviors affect them.

Emphasize the Client's Experience

Therapy should prioritize the survivor’s perspective and emotional reality rather than attempting to diagnose the absent high-conflict individual. The therapeutic space becomes a sanctuary where clients can process feelings of invalidation, confusion, and devaluation. It’s crucial to frame these experiences as "normal reactions to abnormal circumstances," helping clients understand that their distress is a natural response to prolonged emotional stress.

Understand the Spectrum of High-Conflict Styles

Not all high-conflict personalities look the same. Clients might encounter grandiose behaviors (arrogance, attention-seeking) or covert traits (victimization, passive aggression). Some high-conflict individuals are menacing or sadistic, aligning with the "malignant narcissist" profile, while others may exhibit neglectful or emotionally immature tendencies. Recognizing this spectrum allows you to address the unique relational impacts on your clients.

Address Cognitive and Emotional Symptoms

Clients affected by high-conflict relationships often present with symptoms resembling trauma or post-traumatic stress. These may include:
  • Cognitive symptoms: Rumination, confusion, self-doubt, and powerlessness.
  • Emotional symptoms: Depression, anxiety, grief, and even suicidal thoughts.
  • Physical symptoms: Sleep disturbances, chronic fatigue, and health neglect.
By identifying and addressing these manifestations, you can provide targeted interventions to alleviate distress and rebuild the client’s sense of agency.

Integrate Trauma-Informed Approaches

Many clients experience emotional abuse akin to trauma. Techniques such as EMDR, somatic therapies, and mindfulness practices can help clients process these experiences and develop resilience. Additionally, addressing systemic factors—such as cultural or intersectional dynamics—ensures a holistic understanding of the client’s challenges.

Use Grief as a Framework

High-conflict relationships often involve significant emotional loss. Your clients may grieve unmet expectations, lost time, or the realization that their relationship was not as they hoped. Supporting them through this "ideological grief" helps them acknowledge their feelings and begin to heal.

Navigate Ethical and Practical Challenges

As a therapist, you must navigate unique ethical challenges in these cases, including:
  • Avoiding triangulation when multiple parties attempt to influence the therapeutic process.
  • Ensuring confidentiality and safety in high-conflict or potentially abusive scenarios.
  • Providing psychoeducation on legal and systemic considerations, especially in cases involving custody battles or divorce.

Validate Without Giving Directives

While it may be tempting to advise clients to leave harmful relationships, the therapeutic role is to empower clients to make their own decisions. This involves helping them explore their feelings, set boundaries, and evaluate their options without imposing personal biases.

Build Therapist Awareness and Support

Working with survivors of high-conflict relationships can be emotionally demanding. You should seek your own supervision, consultation, or therapy to process the complexities of this work. Continuous professional development, particularly in areas like domestic violence, personality disorders, and trauma, is essential.

Addressing the impact of high-conflict personality styles requires a nuanced, compassionate, and trauma-informed approach. By centering the client’s experience, providing psychoeducation, and adopting a flexible therapeutic framework, therapists can support clients in reclaiming their sense of self and navigating these challenging dynamics. Ultimately, the goal is not only to help clients heal but also to empower them with the tools to thrive beyond the shadow of high-conflict relationships.

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Meet the Expert:
Dr. Ramani Durvasula is a licensed clinical psychologist in Los Angeles, CA, Professor Emerita of Psychology at California State University, Los Angeles, and the founder and CEO of LUNA Education, Training & Consulting, a company focused on educating individuals, clinicians, and businesses/institutions on the impact of narcissistic personality styles. Her academic research was focused on the impact of personality and personality disorders on health and behavior.

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